Legal Notice

In this space, the USER, can find all the information relating to the legal terms and conditions which define the relationship between the users and us as managers of this website. As a user, it is important that you know these terms before continuing your browsing. El Poaig, as managers of this website, accepts the obligation to process the information of our users and customers with full guarantees and to comply with the national and European requirements which regulate the collection and use of the personal data of our users. This website, therefore, strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, from 11 July, on information society services and electronic commerce.

GENERAL TERMS OF USE

These General Terms regulate the use (including mere access) of the website's pages, which are part of the website www.elpoaig.com, including the content and services made available on them. Any person who accesses the website www.elpoaig.com ("User") agrees to be bound by the General Terms in force at any time on the portal www.elpoaig.com.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read Privacy Policy

USER COMMITMENTS AND OBLIGATIONS

The User is informed, and accepts, that access to the current website does not in any way imply the beginning of a commercial relationship with www.elpoaig.com. Hence, the user agrees to use the website, its services and content without contravening current legislation, goodwill and public order.
It is forbidden to use the website for illegal or harmful purposes, or in any way that may cause damage or prevent the normal functioning of the website. With respect to the content on this website, the following is prohibited: Its reproduction, distribution or modification, in whole or in part, unless authorized by the legitimate owners; Any violation of the rights of the provider or the legitimate owners; Its use for commercial or advertising purposes.

In using the website, www.elpoaig.com, the User agrees not to carry out any conduct that could damage the image, the interests and the rights of www.elpoaig.com or of third parties or that could damage, disable or overload the portal (indicate domain) or prevent, in any form, the normal use of the website. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, www.elpoaig.com cannot guarantee the absence of viruses or other elements that could cause alterations to the User's computer systems (both software and hardware) or to their electronic documents and files contained therein.

SECURITY MEASURES

The personal data communicated by the user to www.elpoaig.com may be stored on automated or non-automated databases, whose ownership corresponds exclusively to www.elpoaig.com, assuming all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained on them in accordance with the provisions of current legislation on data protection.
Communication between users and www.elpoaig.com uses a secure channel, and the data transmitted is encrypted thanks to https protocols, and therefore, we guarantee the best security conditions so that user confidentiality is guaranteed.

COMPLAINTS

www.elpoaig.com informs that there are complaints forms available for users and customers. The User may make a complaint by requesting their claim form or by sending an email to joaquim@elpoaig.com indicating their name and surname, the service and/or product purchased and stating the reasons for their claim.

The user/buyer may notify us of the complaint, either by email to: joaquim@elpoaig.com, if they wish, by attaching the following complaints form: The service/product: Acquired on the date: Name of the user: Address of the user: Signature of the user (only if presented on paper): Date: Reason for the complaint:

CONFLICT RESOLUTION PLATFORM

For if it is of interest, you may also use the dispute resolution platform provided by the European Commission to submit your complaint, which is available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including the method of making available, of all or part of the content of this website, for commercial purposes, on any medium and by any technical means, without the authorisation of www.elpoaig.com, is explicity prohibited. The user agrees to respect the Intellectual and Industrial Property rights owned by www.elpoaig.com.
The user knows and accepts that the entire website, containing without limitation the text, software, content (including structure, selection, arrangement and presentation of thereof) podcast, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is party and other property rights and laws of Spain. In the event that a user or third party considers that a violation of their legitimate intellectual property rights has occurred due to the insertion of certain content on the website, they must notify this circumstance to www.elpoaig.com indicating:

  • Personal data of the interested party who is the owner of the allegedly infringed rights, or indicate the acting representation in case the claim is filed by a third party different to the interested party.
  • Indicate the content protected by intellectual property rights and their location on the website, the accreditation of the intellectual property rights indicated and an explicit declaration in which the interested party takes responsibility for the veracity of the information provided in the notification.

EXTERNAL LINKS

The pages of the website www.elpoaig.com may provide links to other own websites and content which is property of third parties. The only purpose of the links is to provide the User with the possibility of accessing these links. www.elpoaig.com is in no way responsible for the consequences that may end up happening to the User by accessing these links.
Also, the User will find within this site, pages, promotions, affiliate programs which access the browsing habits of the users to establish profiles. This information is always anonymous and does not identify the user.

The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on these sites and is not subject to this privacy policy. Therefore, we strongly recommend that users review in detail the privacy policies of the affiliate links.
Any user who intends to provide any technical device with a link from their website to the portal www.elpoaig.com must obtain prior written permission from www.elpoaig.com. The implementation of the link does not imply in any case the existence of a relationship between www.elpoaig.com and the owner of the site where the link is implemented, nor the acceptance or approval by www.elpoaig.com of their content or services.

COMMENTS POLICY

On our website, comments are allowed to be made in order to enrich content and make queries. Comments that are not related to the subject matter of this website, including defamation, grievances, insults, personal attacks or disrespect in general towards the author or other members, will not be admitted. Comments that contain information which is obviously misleading or false will also be deleted, as will comments that contain personal information, such as private addresses or telephone numbers and which violate our data protection policy.
Comments created solely for promotional purposes of a website, person or group and anything that could be considered spam in general will also be rejected.
Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Comments which try to force a debate or a position by another user will not be considered either.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider does not give any guarantee nor shall be held liable, in any way, for any damages of any kind that may be caused by:

  • The lack of availability, maintenance and effective operation of the website, or its services and content;
  • The existence of viruses, malicious or harmful programs in the content;
  • The illicit, negligent, fraudulent or counter use of this Legal Notice;
  • The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
  • The provider is not liable under any circumstances for damages which may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relationship between www.elpoaig.com and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

CONTACT

If any User has any queries about these Legal Conditions or any comments about the www.elpoaig.com portal, please contact joaquim@elpoaig.com

On behalf of the team which constitutes El Poaig, we thank you for taking the time to read this Legal Notice.